Hospitality Support Staff

Job Description:

Are you looking for a place that celebrates YOU for being YOU? Do you want to work with people that are fun and work as a team? Where you have the flexibility that you need? Industry-leading Smokey Bones is proud to have been awarded and recognized as a Certified Great Place to Work two years in a row! Go home with cash tips daily, competitive pay, scholarships, access to our discounts hub, and an amazing culture where we celebrate you for being YOU. Come and find out why our guests are packing our restaurants and we are a Certified Great Place to Work!

What we Offer:

• A cheerful atmosphere where we appreciate and honor our relatives.
• Flexible scheduling.
• Benefits available to every staff member upon joining the company.
• Access meal discounts and savings opportunities when purchasing gift cards.
• Smokey Bones offers a complimentary Employee Life Assistance Program to all its employees, featuring a crisis hotline and three counseling sessions at no cost.
• Sign up for a free benefits hub membership to receive discounts on a vast selection of products and services, including pay-as-you-go plans.
• Smokey Bones offers college scholarships to all its employees and their immediate family members in partnership with Bellevue University

Preventative healthcare plan:

• Dental
• Vision
• Accident
• Critical Illness
• There is a restricted coverage for diagnostic procedures, hospital stays, and prescription medications
• Whole Life
• The recommended legal plan offers a variety of complimentary legal services along with potential savings of up to 70% on legal representation fees.
• Assistance in planning and advocating for patients
• There are chances for professional advancement and progress at every level within the company. Our aim is to support you in achieving your maximum capabilities
• Following a year of employment, full-time workers will have access to extra benefits options

Job Duties:

• Bundle silverware neatly to prepare for service
• Clear the bar area of soiled dishes, glasses, and cutlery
• Prepare the bar for new guests after the previous ones have left
• Clean the bar section thoroughly, dispose of garbage, and complete all required cleaning duties
• Efficient in supporting patrons from the commencement to the culmination of their mealtime
• Capable of elevating guest concerns to upper management and effectively addressing issues in a positive manner
• Able to communicate well with other teammates to ensure all guest needs are met
• In your state, you are authorized to legally serve and dispense alcoholic beverages
• Capacity to interpret recipe requirements and blend drinks in accordance with established norms
• Seeking aid with food delivery tasks
• Uphold health and safety regulations within all kitchen and dining sections
• Adhere to supervisor instructions during a work period
• Proficient at engaging with visitors and providing help with their requirements

About Smokey Bones:

Smokey Bones is a comprehensive dining establishment known for its excellent barbecue offerings, including award-winning ribs, which can be enjoyed at any of its 63 locations spanning 16 states. The restaurant provides both lunch and dinner options and boasts a well-stocked bar highlighting a diverse range of bourbons, whiskeys, domestic and imported beers, and locally crafted brews, as well as unique handcrafted cocktails. Customers can savor a selection of meats that are meticulously slow-smoked and fire-grilled, with the convenience of dining in, taking out, ordering online, or arranging for catering and delivery services.

Requirements:

MINIMUM REQUIREMENTS:

• Proficient in English language skills including speaking, reading, and writing.
• The legally defined age for serving alcohol in the state must be adhered to
• Permitted to work in the United States

ADDITIONAL REQUIREMENTS:

• Exceptional customer care and interpersonal abilities
• Proficient in following protocols and guidelines to uphold food safety standards
• A keen focus on the minutiae was evident
• High energy levels
• Collaborative skills
• Excellent verbal communication

PHYSICAL REQUIREMENTS:

• Capable of flexing at the waist and lifting items weighing up to 50 lbs. to waist height.
• Capable of lifting objects weighing up to 50 pounds and transporting them up to a distance of 25 feet.
• Skilled at maintaining an upright position and being energetic for 8-12 hours of work.
• Capable of listening, comprehending, and addressing the needs of both staff and visitors in a noisy setting.
• Can withstand being exposed to cold and hot temperatures (below freezing and above 90 degrees Fahrenheit) for the entire shift.