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Customer Service Supervisor

Circle K Stores, Inc.

Circle K Stores, Inc.

location-iconNorthampton, MA, 01060

jobtype-iconOther

dateposted-icon7 November 2025

  1. Home
  2. Companies
  3. Circle K Stores, Inc. Job Openings
  4. Customer Service Supervisor job in Northampton, MA, US

Job Summary of Customer Service Supervisor:

Joining us as a Customer Service Supervisor promises an engaging and rewarding career opportunity. If you thrive on challenges, appreciate a vibrant work environment, and seek avenues for personal growth, this role is tailored for you. As a Customer Service Supervisor, you will serve as the essential link connecting the organization with its customers. This critical role involves managing customer queries, addressing concerns with adeptness, and furnishing details about the company's offerings to ensure customer happiness.

Benefits for Customer Service Supervisor:

  • Regular weekly payments for employees for added financial stability
  • Enjoy the stability of your job along with quick career advancement options, working within a team of motivated individuals in a stimulating work environment with a mix of tasks. Take advantage of paid training opportunities for a comprehensive learning experience
  • Tuition Reimbursement provided in addition to a Competitive Company Match for 401K and Flexible Spending benefits

Responsibilities for Customer Service Supervisor:

  • You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.
  • There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
  • Provide regular and predicable onsite attendance.
  • You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
  • Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have
  • Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career!

Requirements for Customer Service Supervisor:

  • Aptitude for being on foot and/or mobile for a duration of up to 8 hours at a stretch
  • Proficient in grasping, reaching, and maneuvering items with the hands.
  • This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Frequently asked questions

Are you looking for job openings with Circle K Stores, Inc. near Northampton, MA, US? You'll find plenty of opportunities in nearby cities, including Bolton, MA, East Bridgewater, MA, Lowell, MA, Palmer, MA, Stoughton, MA, West Brookfield, MA, Amherst, MA, Assonet, MA, Barnstable, MA, Berkley, MA, Bridgewater, MA, Dracut, MA, Fairhaven, MA, Falmouth, MA, Georgetown, MA, Gloucester, MA, Granby, MA, Hanover, MA, Haverhill, MA, Lynn, MA. These locations offer remote jobs, part-time jobs, and full-time positions with Circle K Stores, Inc.. Check out current job listings in these cities to discover more employment opportunities and local jobs hiring now in your area.

If you're searching for companies hiring now in Northampton, MA, US, several top employers are offering a variety of job opportunities. These include Grubhub, American Eagle Outfitters and more. Whether you're looking for entry-level positions, work-from-home jobs, or immediate hire roles, you'll find plenty of local job listings in Northampton, MA, US.

A customer service supervisor is a manager who oversees a team of customer service representatives. they are responsible for ensuring that customers receive high-quality service, handle customer complaints, and train and coach team members to improve their skills.

A service supervisor is a managerial role responsible for overseeing and coordinating customer service activities within a company. they ensure that customer service representatives are providing high-quality service, handle team training, and address any issues or concerns that may arise.

A customer service manager, similar to a customer service supervisor, is responsible for overseeing and managing a team of customer service representatives to ensure they provide excellent service to customers. they often handle training, scheduling, and performance evaluations, as well as addressing customer complaints and resolving issues.

An advisor in customer service, non-voice refers to a role that provides assistance to customers through written communication channels such as email, chat, or social media, rather than through phone calls. this role involves resolving customer issues, answering questions, and ensuring customer satisfaction.

A customer service supervisor oversees and manages a team of customer service representatives to ensure they provide efficient and effective assistance to customers, addressing their inquiries, complaints, and concerns in a professional and empathetic manner. they also train and coach their team, monitor performance, and implement strategies to improve customer satisfaction.

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