Customer Service Representative

Circle K Stores, Inc.

Deerfield, IL, 60015

Full Time, Part Time

2 November 2025

Job Summary:

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.A Customer Service Representativeserves as the primary point of contact between a company and its customers. They handle inquiries, resolve complaints, and provide information about products and services to ensure customer satisfaction.

Benefits:

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Full-Time or Part-Time Large
Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training
401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement

Responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.
There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have
Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun!

Physical Requirements:

Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands.
This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Frequently asked questions

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Service representative, Service associate, Service rep, Service specialist, Support specialist

A customer service representative's primary role is to handle customer inquiries, resolve issues, and ensure customer satisfaction by providing helpful and courteous service. this often involves communicating via phone, email, or chat to address customer concerns and questions.

A customer service representative's roles typically include handling customer inquiries and complaints, providing product or service information, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving skills. they aim to maintain a positive relationship with customers and enhance the company's reputation.

Customer service representatives typically work in various settings, such as call centers, retail stores, banks, or online (remote). their primary location is where they can interact with customers, either in-person, over the phone, or via digital platforms.

As a customer service representative, you should aim to provide prompt, friendly, and helpful responses to customer inquiries or complaints, ensuring their issues are resolved efficiently and effectively. this may involve explaining products or services, offering solutions, and following up to ensure customer satisfaction.

A customer service representative is a professional who handles customer inquiries, complaints, and requests, aiming to provide solutions and ensure customer satisfaction. they act as a liaison between the company and its customers, maintaining a positive and helpful attitude.

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