Hospitality Assistant

Job Description:

Are you on the lookout for a workplace that values and acknowledges your individuality? Want to be a part of a team of collaborative and enjoyable individuals where flexibility is highly valued? Smokey Bones, a pioneer in the industry, is thrilled to have achieved recognition as a Certified Great Place to Work for two years in a row! Receive competitive salaries, opportunities for scholarships, special offers, and an energetic culture that genuinely appreciates your presence. Uncover the reasons behind our loyal clientele and our pride in being distinguished as a top workplace.

What we Offer:

• A pleasant ambiance where we treasure and commemorate our family members.
• Flexible scheduling.
• Immediate benefits offered to all employees upon starting.
• Take advantage of meal discounts and savings when buying gift cards.
• Team members at Smokey Bones can utilize the Employee Assistance Program (EAP), which offers a crisis helpline and three counseling sessions without any cost.
• Enjoy the privilege of accessing a plethora of discounted products and services, including pay-per-use options, by joining for free through the benefits hub.
• Bellevue University provides college scholarship opportunities to Smokey Bones employees and their immediate family members

Preventative healthcare plan:

• Dental
• Vision
• Accident
• Critical Illness
• Financial reimbursement for diagnostic tests, hospitalization, and prescription drugs is subject to certain restrictions
• Whole Life
• A recommended legal plan that provides access to numerous complimentary legal services and the potential for substantial savings of up to 70% on representation.
• Patient planning and advocacy services provide aid to individuals in strategizing their healthcare decisions and promoting their rights and welfare
• We strive to empower you to grow and develop professionally by offering opportunities for career enhancement
• Supplementary benefits provided to employees working full-time and serving one year

Job Duties:

• Equip the station and store necessary materials in preparation for the estimated workload
• Arrange the materials for the conveyor belt
• Cleanse and declutter the workspace, dispose of trash, and conclude any mandatory assignments
• cleaning duties
• Support the service team in managing guest requests with attentiveness and timeliness
• Report matters to upper management and handle difficulties in a constructive way
• Maintain open and transparent communication with the team to enhance guest happiness
• Abide by the instructions given in recipes to effectively create dishes with precision and accuracy
• Maintain efficiency in a swiftly moving workplace
• Observe rules for upholding health and safety measures in food preparation and dining regions
• Observe and follow the Manager's commands during the shift
• Interface with patrons and provide help with their inquiries

About Smokey Bones:

Operating across 63 locations in 16 states, Smokey Bones is a renowned full-service restaurant loved for its exceptional barbecue dishes, acclaimed ribs, and vibrant setting. The establishment offers lunch and dinner services, accompanied by a well-stocked bar showcasing an assortment of bourbons, whiskeys, beers, and signature cocktails. Guests can savor an array of meats that are expertly slow-smoked and fire-grilled, with options for dining in, takeout, online ordering, catering, and delivery to suit diverse preferences and occasions.

Requirements:

MINIMUM REQUIREMENTS:

• Able to effectively interact using the English language in speaking, reading, and writing capacities.
• Given the official authorization to work in the United States

ADDITIONAL REQUIREMENTS:

• Remarkable client relations and people-oriented aptitude
• Thorough familiarity with the procedures and precautions necessary to ensure the safety of food handling processes
• Vigilant concentration on specifics
• High energy levels
• Being able to cooperate with colleagues is a significant attribute in organizational environments
• Excellent verbal communication

PHYSICAL REQUIREMENTS:

• Can flex the body at the waist and lift objects weighing up to 50 lbs. up to waist level.
• Equipped to transport items up to 50 pounds for distances reaching 25 feet.
• Able to endure being upright and dynamic for a full 8 to 12 hours.
• Competent in actively listening, grasping, and replying to the inquiries of staff and guests in a noisy background.
• Competent in working in surroundings with drastic temperature changes, including temperatures below 0°F and above 90°F, for the entirety of the shift.