Food and Beverage Host

Job Description:

Are you looking for a place that celebrates YOU for being YOU? Do you want to work with people that are fun and work as a team? Where you have the flexibility that you need? Industry-leading Smokey Bones is proud to have been awarded and recognized as a Certified Great Place to Work two years in a row! Go home with cash tips daily, competitive pay, scholarships, access to our discounts hub, and an amazing culture where we celebrate you for being YOU. Come and find out why our guests are packing our restaurants and we are a Certified Great Place to Work!

What we Offer:

• An uplifting setting that underscores the significance of family members and the joy they bring.
• Flexible scheduling.
• Privileges extended to all employees right from their first day.
• Access meal discounts and savings opportunities when purchasing gift cards.
• All Smokey Bones employees can take advantage of the Life Assistance Program services, which include a crisis helpline and three counseling sessions without any charge.
• Sign up for a free benefits hub membership to receive discounts on a vast selection of products and services, including pay-as-you-go plans.
• Scholarships for college education are provided to all Smokey Bones staff and their immediate family through a collaboration with Bellevue University

Preventative healthcare plan:

• Dental
• Vision
• Accident
• Critical Illness
• Indemnification is confined to a specific extent for diagnostic tests, hospital services, and prescribed drugs
• Whole Life
• The selected legal plan incorporates a variety of complimentary legal services, along with the potential to reduce representation costs by up to 70%.
• Assistance in planning and advocating for patients
• We offer avenues for career expansion and enhancement across the organization. Our goal is to facilitate your journey towards realizing your utmost potential
• Following a year of employment, full-time workers will have access to extra benefits options

Job Duties:

• Bundle silverware neatly to prepare for service
• Maintain cleanliness by promptly clearing dirty utensils, plates, and drinks from the bar
• Prepare the bar for new guests after the previous ones have left
• Ensure the bar area is free of debris, empty the trash, and attend to any cleaning responsibilities needed
• Efficient in supporting patrons from the commencement to the culmination of their mealtime
• Proficient in escalating guest concerns to management and resolving issues in a positive way
• Able to communicate well with other teammates to ensure all guest needs are met
• You have met the legal requirements to serve and pour alcohol in your state
• Capacity to interpret recipe requirements and blend drinks in accordance with established norms
• Support sought for the swift delivery of food items
• Uphold health and safety regulations within all kitchen and dining sections
• Comply with manager guidance throughout your shift
• Proficient at engaging with visitors and providing help with their requirements

About Smokey Bones:

Smokey Bones, with its presence in 16 states and 63 locations, is a popular full-service restaurant famous for its delectable barbecue offerings, especially its award-winning ribs. The establishment caters to both lunch and dinner crowds and features a vibrant bar showcasing an array of bourbons, whiskeys, domestic and imported beers, and locally brewed craft beers, in addition to signature cocktails made with care. Guests can enjoy a variety of meats prepared through slow-smoking and fire-grilling methods, with the added flexibility of dining in, opting for takeout, placing orders online, or availing themselves of catering and delivery options.

Requirements:

MINIMUM REQUIREMENTS:

• Capable of engaging in English communication through speaking, reading, and writing.
• The legally defined age for serving alcohol in the state must be adhered to
• Granted the right to work in the United States

ADDITIONAL REQUIREMENTS:

• Excellent customer assistance and superb ability to connect with others
• Proficient in following protocols and guidelines to uphold food safety standards
• Showing meticulousness in observing the particulars
• High energy levels
• Skill in cooperating with peers
• Excellent verbal communication

PHYSICAL REQUIREMENTS:

• Capable of flexing at the waist and lifting items weighing up to 50 lbs. to waist height.
• Can transport loads of up to 50 pounds for distances as far as 25 feet.
• Skilled at maintaining an upright position and being energetic for 8-12 hours of work.
• Competent in attentively hearing, comprehending, and addressing the needs of team members and guests in a noisy environment.
• Can withstand being exposed to cold and hot temperatures (below freezing and above 90 degrees Fahrenheit) for the entire shift.